(4.6 / 5)2535+ Ratings

Low Cost Glasses UK Reviews

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Overall Rating

4.6
9 Reviews
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About Low Cost Glasses UK

Lowcostglasses.co.uk is a trusted online retailer specializing in the production and sales of glasses. They offer a variety of glasses, lenses, frames, and eyewear accessories. Their product range includes men's glasses, women's glasses, varifocals, and sunglasses. The glasses frames start from £6 and they have a wide variety of best-selling glasses frames. They also offer a simple process for finding and purchasing glasses online, prioritizing customer satisfaction. They provide a free prescription checking service and customers can contact an optical service advisor via chat or email. They also offer loyalty rewards, secure payments, free delivery on UK orders over £45, and a speedy support system with a 99.9% customer satisfaction rate. They also offer light reactive lenses and a welcome offer of a flat 30% off on frames. They have over 50 years of experience in the sector and pride themselves on outstanding customer service. They are UK based, with their head office and manufacturing all happening in Merseyside, Liverpool, UK. They also offer great customer care service directly from their website via the Live Chat. Their out of hours team can help with a wide range of questions from products to prescription enquiries. They also offer free 14-day returns for both frames and lenses, on the issues of frame fit, quality, lens quality to vision issues. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Customers can shop with confidence when ordering glasses from them. They also offer help in understanding your prescription, tracking your order, delivery, and returns. They are still trading and customers can get in touch with them via their contact page. They also have a help center with frequently asked questions for further assistance. They believe that the right frame can enhance your features, regardless of whether you have an oval, round, square, or heart-shaped face. They offer more insight and tips on selecting the ideal frame style for your unique face shape on their blog. They really pride themselves on having outstanding customer service and are here to help you. They believe that once you order your prescription glasses from them you will be unable to shop anywhere else. They also offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical service advisor, please contact them by chat or by email. They are one of the most trusted online prescription glasses companies in the UK, having received over 9900+ TrustPilot reviews. Low Cost Glasses is one of the UK’s most trusted glasses online retailers, which allows you to shop with confidence when ordering glasses from them. They offer a simple process for finding and purchasing your glasses online, making the process simple for you to follow. Their top priority is customer satisfaction, which means shopping with them gives you convenience and assurance. To contact an optical

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Low Cost Glasses UK Customer Reviews (9)

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Ulrich Frueh
Ulrich Frueh
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Feb 15, 2023
Ruvayda Akhtakhanov
Ruvayda Akhtakhanov
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Feb 15, 2023
Chloe Francis
Chloe Francis
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Feb 14, 2023
Hollie Myers
Hollie Myers
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Feb 14, 2023
Leah Nagel
Leah Nagel
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Feb 12, 2023
Mike Wagner
Mike Wagner
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Feb 11, 2023
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Marcos Lima
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Feb 11, 2023
Anja Schmid
Anja Schmid
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Feb 11, 2023
Sarah Gerber
Sarah Gerber
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Feb 10, 2023

Low Cost Glasses UK Customer’s Q&A

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Low Cost Glasses UK FAQs

FAQ

About Lowcostglasses.co.uk Popular Products and Services?

"Lowcostglasses.co.uk" is an online glasses store that offers a variety of products and services. The store provides a range of glasses from Aviator type to rimless, and the quality of these glasses has been praised by customers. They offer Bronze, Silver, or Gold level of lens treatments which can increase the price. However, they also provide a 30% introductory discount to make the total price more affordable. The store also offers a Glacier range of glasses. Customers have the option to pay for quicker processing and delivery, but even without this, glasses are typically received via Royal Mail within 2 weeks. Despite these positive aspects, some customers have reported issues with delivery times and customer service. For instance, some customers have reported that it took a month for the glasses to be delivered, and others have mentioned difficulties in contacting customer service. It's important to note that experiences may vary, and these are just some of the reviews found online.

FAQ

About Lowcostglasses.co.uk Prices and Cost?

"Lowcostglasses.co.uk" is an online glasses retailer. The cost of glasses from this retailer can vary depending on several factors. There's an option to pay for quicker processing and delivery but opting out of this can keep the costs down. The glasses are usually received via Royal Mail within 2 weeks. The choice of Bronze, Silver, or Gold level of lens treatments can considerably increase the price. However, a 30% introductory discount can help bring the total price down to a more acceptable level. The delivery time can sometimes be longer than the advertised 5-9 days. The quality of glasses has been reported to be good, with customers having bought multiple pairs of glasses from them, including Aviator type to rimless, and found them to be of a good standard. The lenses, including varifocals, have been reported to be perfect. However, some customers have reported delays in delivery and issues with customer service. It's important to note that experiences can vary and it's always a good idea to check the latest reviews and the company's terms and conditions before making a purchase.

FAQ

How long does it take to receive a cash refund?

If a customer prefers a cash refund, it can take 7-10 working days to appear in their account depending on which bank they are with.
FAQ

What is Low Cost Glasses UK's product guarantee?

Low Cost Glasses UK has a 7-day guarantee that allows customers to exchange or return faulty items for a full refund up to 7 working days after delivery.
FAQ

What is the standard delivery fee for orders?

Orders can be delivered worldwide with Low Cost Glasses UK's standard delivery fee of £5.95 (free over £15).
FAQ

How long does a customer have to cancel an order?

Low Cost Glasses UK can only accept cancellations made up to 30 minutes from the point of order.
FAQ

What is the 30-day product guarantee?

The 30-day product guarantee entitles customers to a one-time replacement pair of glasses within 30 days of despatch, but it does not cover damage caused by accident, negligence, or improper care. It also does not cover fit, prescription issues, or a change of mind.

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